The questions people
ask before signing up

Two differences, and both are structural rather than a promise to try harder.

A listing has to keep proving it is real. Every Monday morning the owner gets one nudge listing everything they have live, and confirming is a single tap per place. Nothing confirmed for seven days is marked unconfirmed, and unconfirmed and rented listings are not shown in nearby search at all. Miss a second confirmation and the listing pauses itself.

Nothing in the order of results can be bought. A search is ranked on eight signals. None of them is money, and there is no promoted slot, featured tier or boost to buy today. The rule written into the ranking itself is stricter than that: nothing paid may ever move the match score. If a promoted slot ever exists it has to be labelled as one on the card, and it sits outside this ranking rather than inside it.

Nothing charges anyone anything today. Not seekers, not owners, not brokers. There is no subscription, no listing fee, no commission on a rental, and no paid placement.

The reason to believe that is not our word for it: there is no payments code in the product. No card form, no billing table, no gateway wired up. Nothing here can take money from anybody, which is a harder promise to break than a price of zero.

This will not be true forever — a product with no revenue is a product that closes. When it changes, the change will be written on What it costs before anyone is asked for a rupee. What it will not be is a paid rank: the match score has no term for money and the rule in the code is that it never may have one.

A broker’s own fee is a separate matter. That is between you and the broker; FoundNow does not set it, take a cut of it, or handle it.

Yes. Banning them would not remove them — it would just teach them to post as owners, which is exactly the thing seekers report listings for. So they are allowed, and labelled instead.

A broker’s listing carries Broker listing on it. An owner’s listing shows No brokerage next to the deposit. And “broker posing as an owner” is one of the reasons you can report a listing with.

When a broker states their fee, it is written on the listing and you see it before you message them. Being straight about the limit: that field is optional. Most fill it in; a blank one is a blank, not a promise that there is no fee. Ask in the thread before you go and see the place.

Seven steps: what kind of place it is, which building and unit, what it is like, what it costs, when someone can move in, photos, then review and publish. At least one photo is required — publishing without one is refused rather than allowed and penalised.

We are not going to tell you it takes two minutes. It takes as long as it takes to answer honestly about your own place, and those answers are the whole point: disclosed maintenance and parking charges, and answered house rules — pets, couples, children, non-vegetarian food, working from home — are what stop four people visiting and leaving. Every rule can also be left as not answered, which is never read as a refusal.

Listing a second flat in the same society is much shorter. You point at the building you already added instead of typing its address again, which is also how forty listings avoid ending up disagreeing about where they are.

How long the listing runs before it stops on its own: 7, 15 or 30 days, your choice at publish. It exists for the owner who lets the place, moves on with their life, and never comes back to take the listing down — the failure every portal has.

Three days before the end, at 10am, you get a notice naming the actual date — “ends 18 Aug”, not “in 3 days”, because a date is something you can act on. At the end the listing pauses. It is not deleted: photos, comments, replies and history all stay exactly where they are, and republishing is one tap that starts a fresh window. Publish again without picking one and it repeats whatever you chose last time.

First miss: the listing is marked unconfirmed and stops appearing in nearby search. It is not deleted, and anyone holding a direct link can still open it.

Second miss in a row: it pauses, and you get a notification saying so and why. Confirming is also the un-pause — one tap saying “still available” puts it back and resets the count.

The nudge lands Monday at 9am. Your weekly numbers email — this week against last week — is deliberately sent an hour earlier, so you read how the listing is doing before you are asked whether it is still free. In a week with nothing to report, no email is sent at all.

Not your door. The pin shown publicly is offset by 150 metres in a random direction. That offset is generated once when the listing is created and stored, so it cannot be averaged back to the true point by reloading the page a hundred times.

The exact coordinates and the address line are returned only to you. What a seeker sees is the title and the locality — and the scrolling ticker on this website gets the coarsened pin too, not a special one.

A conversation nobody has touched for 30 days is warned about three days ahead and then closed as lost, so your lead list stays a list of live conversations rather than a graveyard. Nothing is deleted and reopening it is two taps. Bookings and already-lost leads are left alone.

How fast you reply is measured from real conversations — the clock starts when a seeker writes and stops when you first answer — and it is one of the eight ranking signals. It is not a badge you can award yourself.